The Connection Project, Inc.

Job Description for the Administrative Assistant

The Administrative Assistant supports the daily operations of The Connection Project by assisting the Assistant Director with a wide range of administrative and program coordination duties. This position ensures accurate recordkeeping, smooth communication between programs, and consistent data management across all sites. The ideal candidate is detail-oriented, dependable, and comfortable working in a peer-run environment where lived experience is valued as a strength.

 GENERAL RESPONSIBILITIES:

·        Maintain and organize monthly receipt binders for all programs (Norfolk, O’Neill, Warming Shelter, and REP Gym), ensuring all entries are logged, scanned, and submitted for reconciliation.

·        Enter intake forms, sign-in data, and other participant information into spreadsheets or databases in a timely and accurate manner.

·        Assist the Assistant Director in preparing monthly and quarterly reports for internal use, grant compliance, and partner agencies.

·        Communicate with outside agencies, partners, and vendors to schedule meetings, appointments, and collaborative events.

·        Help maintain electronic and paper filing systems, track program metrics, and support daily operational needs.

·        Serve as backup support for the front desk during staff absences or high-traffic periods, including greeting participants and answering phones.

·        Prepare correspondence, maintain office supplies, and assist with event preparation or outreach materials as needed.

Professional Qualifications:

·                  Must be in recovery from substance use and/or mental health challenges, with a minimum of

one year clean/sober time.

·                  Experience with Microsoft Excel, Word, and general computer applications is required.

·                  Strong organizational and time management skills with attention to accuracy and detail.

·                  Ability to maintain confidentiality and handle sensitive information appropriately.

·                  Comfortable working in a peer-run environment that values teamwork, mutual support, an

personal accountability.

·                  Strong written and verbal communication skills.

Ability to work independently and as part of a team

Preferred Qualifications:

·                  Prior experience in an administrative, clerical, or data entry role.

·                  Familiarity with behavioral health, peer support, or nonprofit program operations.

·                  Basic understanding of data tracking, grant reporting, or intake systems.

Work Environment:

This position is based at The Connection Project Wellness Center in Norfolk, with occasional coordination responsibilities involving the O’Neill Wellness Center, Warming Shelter, and REP Gym.